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Today I learned that even though the moto e4 supports GSM and CDMA, sprint moto e4s have a special OS image that will prevent GSM SIM cards from working.
This is different from a carrier lock, because it can be bypassed by flashing a new OS image.
Long story short, instead of setting up my smartphone with the new carrier, it's in wifi only mode while my old alcatel flip phone has service now.
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